Odean's Heroes and Taylor Veteran Services Privacy Policy

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Privacy Policy

1. Our Commitment to Your Privacy

Odeans Heroes Foundation ("Odeans Heroes") and Taylor Veteran Services ("Taylor Vets") are committed to protecting the privacy of our donors, supporters, and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our websites, odeansheroes.org and taylorveteranservices.com (the "Sites"), or donate to our cause, particularly through the GoFundMe Pro platform.

By using our Sites or donating, you agree to the terms of this Privacy Policy.

2. The Role of GoFundMe Pro

We use GoFundMe Pro, a third-party platform, to process all online donations. When you make a donation to us through GoFundMe Pro, your payment information is collected and processed directly by them. Your interaction with their platform is governed by their own Privacy Notice and Terms of Service. We urge you to review their policies to understand how they handle your data.

We do not have access to, nor do we store, your credit card information or other sensitive financial details.

3. Information We Collect

We collect information in the following ways:

• Information We Receive from GoFundMe Pro: After you make a donation, GoFundMe Pro provides us with the personal information necessary for our records and to acknowledge your gift. This typically includes your full name, email address, and the amount of your donation.
• Information You Provide Directly to Us: If you contact us via email or a contact form on our Sites, we may collect your name, email address, phone number, and any other information you voluntarily provide.
• Information Collected Automatically: Like most websites, we may automatically collect certain technical information when you visit our Sites. This may include your IP address, browser type, operating system, and general browsing activity. This data is used to improve our website and is typically not linked to your personal identity.

4. How We Use Your Information

We use the information we collect for purposes directly related to our mission of supporting veterans and our community:

• To Acknowledge and Steward Your Support: To send you a thank-you message and provide you with a receipt for your donation.
• To Communicate With You: To send you updates on our work, newsletters, information about events, and future fundraising appeals. You can opt-out of these communications at any time.
• For Internal Administrative Purposes: To maintain accurate financial records, analyze our fundraising performance, and comply with legal and regulatory obligations.
• To Improve Our Online Presence: To understand how our Sites are used and make them more effective.

5. How We Share Your Information

Your trust is our most important asset. Our policy on sharing your information is strict:

• We do not sell, rent, trade, or share our donor lists with any other organization for their own marketing or fundraising purposes.

We will only share your information in these limited circumstances:

• With Service Providers: We may engage trusted third-party vendors to perform services on our behalf, such as sending email newsletters. These vendors are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
• As Required by Law: We may disclose your information if we are legally required to do so, such as in response to a court order, subpoena, or other lawful request from a public authority.

6. Your Rights and Choices

You have control over your information and how we communicate with you:

• Opt-Out of Communications: You may opt-out of receiving future fundraising or informational emails from us by clicking the "unsubscribe" link located at the bottom of our emails.
• Access and Correction: You have the right to request access to the personal information we hold about you and to ask for it to be corrected. Please contact us using the information below to make such a request.
• Anonymous Donations: GoFundMe allows you to make your donation publicly anonymous on the campaign page. Please be aware that even if you select this option, GoFundMe will still provide your contact information to us for our internal record-keeping and acknowledgment purposes.

7. Data Security

We take reasonable steps and implement administrative and technical measures to protect the information in our custody from loss, misuse, and unauthorized access or disclosure.

8. Children's Privacy

Our Sites and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals in this age group.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy indicates when it was last revised. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: 

help@odeansheroes.org

Odeans Heroes Foundation & Taylor Veteran Services